Bots, the tiny AI based assistants are being touted as harbingers of next technology revolution. However, at present, bots are just repackaged virtual assistants with capabilities to understand human speech.
In the early days of graphical user interface (GUI), the point-and-click interface provided different ways of achieving the same tasks you could do on the command line; now most bots provide an additional channel with which to do tasks you likely often do another way.
The software and services industry that generates revenues to the tune of $4 trillion annually will undergo a sea of changes once bots become intelligent enough. For instance, sales predictive bots by digging through Big Data could predict when a person will buy something he or she needs. What do you think will be the value of such bot and how it will affect the industry that spends so much of time and effort on generating sales leads?
Vishol Ingole, April 26, 2017