Users Discuss Health with Alexa

For better or worse, many people now turn to WebMD for health information. We learn from Forbes’ article, “Amazon Alexa Can Now Be Your Doctor” that Amazon has worked with that site to develop a skill enabling Alexa to answer basic health questions. For those who want to get it in writing, contributor Lee Bell mentions:

In addition to providing answers via voice, the new WebMD integration gives users the chance to request additional information sent in text form to their Alexa app.

Though her voice may tempt us to think otherwise, Alexa’s involvement does nothing to combat the problem of misdiagnosis-via-internet. Still, for those determined to research their symptoms before calling the doctor, this skill could save some time.

Cynthia Murrell, May 23, 2017